Shipping Policy
Shipping Policy (Japanese)
Domestic Shipping (Japan)
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Honshu, Shikoku, and Kyushu: Free shipping
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Hokkaido: 1,710 yen
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Okinawa: 1,810 yen
*Shipping costs will be automatically displayed at checkout.
International Shipping (DHL Express)
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We use DHL Express for international shipping.
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Shipping rates by country and region will be displayed on the checkout page.
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For international shipping, the weight limit is approximately 5 kg per shipment.
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Some items, such as liquids and adhesives, cannot be shipped internationally (domestic shipping only).
Estimated Shipping Time
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Domestic: Orders will be shipped in the order they are received after confirmation.
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International (DHL Express): Delivery times may vary depending on the destination country or region, DHL’s processing status, customs clearance, weather conditions, peak seasons, and other factors.
About Customs Duties, Import Taxes, and Customs Clearance Fees (Overseas)
For international shipments, customs duties, import taxes, customs clearance fees, and other local charges may apply upon delivery.
If any of these costs are incurred, they will be borne entirely by the recipient (purchaser).
Incomplete Addresses, Refusal of Delivery, Extended Absence, and Returned Items
For international shipments, if a package is returned due to an incomplete address, refusal of delivery, prolonged absence, incomplete customs clearance, non-payment of customs duties or import taxes, or expiration of the carrier’s storage period, you may be charged return shipping fees, handling fees, reshipment fees, and other processing charges.
Unless caused by an error on our part, these costs will be the customer’s responsibility.
Since refund eligibility and amounts vary depending on the circumstances, we will contact you individually to provide further details.
Contact Us
If you have any questions regarding shipping, shipping costs, or international shipping, please contact us via the store’s contact form or the email address provided before placing your order.