Privacy Policy

最終更新日：2026年6月18日

Wetsuit Repair Specialists operates this store and website (including all related information, content, features, tools, products, and services) to provide customers with a curated shopping experience (the “Service”).Wetsuit Repair Specialists is powered by Shopify, which enables us to provide the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or conduct other transactions on the Service, or otherwise interact with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing this Service, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described herein.

Personal Information We Collect or Process

When we use the term “Personal Information,” we refer to information that identifies or can reasonably be associated with you or another individual. Personal Information does not include information collected anonymously or information that has been anonymized so that it cannot be used to identify you. Depending on how you use the Service, your location, and the extent permitted or required by applicable laws, we may collect or process the following categories of Personal Information (including inferences derived from such Personal Information):

• Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.
• Financial Information: Includes credit card and debit card information, financial account numbers, payment details, financial account information, transaction details, payment methods, payment confirmations, and other payment-related details.
• Account Information: Includes your username, password, security questions, and various settings.
• Transaction Information: This includes products you have viewed, added to your cart, or added to your wish list, as well as products you have purchased, returned, exchanged, or canceled, and your past transaction history.
• Communications with us: This includes information contained in communications with us, such as when you contact customer support.
• Device Information: Includes information about your device, browser, and network connection, as well as your IP address and other unique identifiers.
• Information regarding usage, including information about your interactions with the service (such as how and when you access the service, and how you navigate it).

Sources of Personal Information

We may collect personal information from the following sources.

• This includes when you create an account directly with us, visit or use our services, contact us, or provide your personal information in any other way.
• This includes information collected automatically through our services, from your device when you use our products or services or visit our website, as well as through cookies and similar technologies.
• This includes instances where we engage our service providers to utilize specific technologies or to collect or process your personal information on our behalf.
• From our partners and other third parties

How We Use Your Personal Information

Depending on how we interact with you and the services you use, we may use your personal information for the following purposes.

• Providing, Customizing, and Improving Our Services We use personal information to provide services to our customers.This includes fulfilling our contract with you, processing payments, fulfilling your orders, remembering your preferences and products of interest, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchase history.This may include using your personal information to better customize and improve our services.
• Marketing and Advertising We use your personal information for marketing and promotional purposes. This includes, for example, sending you marketing, advertising, and promotional offers via email, text message, or mail, as well as displaying online ads within our services or on other websites based on products or services you have previously purchased or added to your cart, or your other service usage history.
• Security and Fraud Prevention We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services. When you register an account using our services, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone else.
• Communication with Customers We use personal information to provide customer support, respond promptly to customer inquiries, deliver effective services, and maintain our business relationships with customers.
• Legal Reasons: We use your personal information to comply with applicable laws and to respond to valid legal processes, including requests from law enforcement and government agencies. We also use it to participate in or investigate civil discovery proceedings, potential or actual litigation, and other legal disputes, as well as to investigate and enforce potential violations of our Terms of Service and policies.

How to Request Disclosure of Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:

• Shopify, vendors providing services on our behalf, and other third parties (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
• We share your information with our business and marketing partners to provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising in collaboration with third-party services based on your online activities across various merchants and websites. Our business and marketing partners use your information in accordance with their respective privacy policies. Depending on your location, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activities across different merchants and websites. You can exercise your right to opt out of these uses. Here
• If you instruct, request, or consent to the disclosure of specific information to a third party (e.g., when shipping products or using social media widgets or login integration), we will disclose that information.
• We may share this information with our affiliates or other companies within our group.
• We may disclose personal information in connection with business transactions such as mergers or bankruptcies; to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce applicable terms of service and policies; and to protect and defend our services, our rights, and the rights of users and others.

Relationship with Shopify

The Service is hosted by Shopify, which collects and processes personal information regarding your access to and use of the Service in order to provide and improve the Service to you. The information you submit to the Service may be transmitted and shared with Shopify and third parties located in countries other than your country of residence for the purpose of providing and improving the Service to you.In addition, to protect, expand, and improve our business, we use certain enhanced features of Shopify that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use the personal information it has collected regarding your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests from you to exercise your rights regarding the use of your personal information for these purposes.To learn more about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on your location, you may be able to exercise specific rights regarding your personal information here: Shopify Privacy Portal Link.

External Service Websites and Links

The Service may contain links to websites or other online platforms operated by third-party services. If you follow a link to a site that we do not partner with or control, please review the privacy and security policies, as well as any other terms of use, for those sites. We do not guarantee the privacy or security of such sites, nor do we guarantee the accuracy, completeness, or reliability of the information found on them, and we assume no responsibility for them.Information you provide in public or semi-public areas of external services, such as social networking platforms, may be viewed by other users of the Service and users of the relevant external service platform, without restriction on its use by us or the external service. The mere inclusion of such links does not imply any endorsement or recommendation of those platforms, unless the content, owner, or operator of such platforms is explicitly stated on the Service.

Child Data

This service is not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If your child has provided personal information to us and you are their parent or legal guardian, you may contact us using the contact information below to request the deletion of that information. As of the effective date of this Privacy Policy, we have no actual knowledge that we are “sharing” or “selling” (as defined by applicable law) the personal information of individuals under the age of 16.

Security Management and Retention Period of Customer Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, the information you send to us may not be secure during transmission. We recommend that you avoid using unsecure communication methods when sharing highly confidential or sensitive information with us.

The length of time we retain your personal information depends on various factors, including maintaining your account, providing our services, complying with legal obligations, resolving disputes, and enforcing other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights described below regarding your personal information. However, these rights are not absolute and may apply only in specific circumstances; we may also decline your request if permitted by law.

• Right of Access / Right to Know: You may have the right to request access to your personal information held by us.
• Right to Erasure: You may have the right to request that we erase your personal information that we hold.
• Right to Rectification: You may have the right to request that we delete your personal information that we hold.
• Right to Data Portability: You may have the right to receive a copy of your personal information held by us, or, under certain circumstances and subject to certain exceptions, to request that we transfer it to a third-party service.
• Right to Opt Out of the Sale or Sharing of Personal Information for Targeted Advertising Depending on your location, you may have the right to opt out of the “sale” or “sharing” of your personal information for the purpose of “targeted advertising,” or to opt out of the processing of your personal information, as provided by applicable privacy laws. You can exercise your right to opt out of these uses here.Please note that if you visit our website with the Global Privacy Control opt-out setting enabled, depending on your region, this will automatically be treated as an opt-out request for your device and browser. If we are able to associate the signal you send with a specific Shopify account, we will apply the opt-out request to that account as well. For more information about Global Privacy Control, please visit the following site: https://globalprivacycontrol.org/Global We do not recognize any other “Do Not Track” signals that may be sent from your web browser or device other than Global Privacy Control.
• Managing Communication Settings We may send you promotional emails, but you can unsubscribe at any time by using the "unsubscribe" option provided in the email. Even if you unsubscribe, we may still send you non-promotional emails, such as important notifications regarding your account or orders.

You can exercise these rights by following the instructions provided on the Service or by contacting us using the contact information below. For more information about how Shopify uses your personal information and your rights regarding data processed by Shopify, please visit the following website: https://privacy.shopify.com/en

We will not treat you unfavorably for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may appoint a representative to exercise your rights on your behalf.Before accepting such a request from a representative, we may require the representative to submit documentation proving authorization from you, and we may also ask you to verify your identity directly with us. We will respond to your request within the timeframe specified by applicable law.

Complaint

If you have any concerns regarding our handling of personal information, please contact us using the information below. Depending on your location, you may have the right to object to our decisions through the contact information provided below, or to file a complaint with your local data protection authority. For the European Economic Area (EEA), you can find a list of competent data protection supervisory authorities here.

International Shipping

Please be aware that your personal information may be transferred, stored, or processed outside your country of residence.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will do so based on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or, where applicable, equivalent agreements issued by the relevant UK regulatory authority, unless the country to which the data is transferred is recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our business practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice in accordance with applicable laws.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us by phone at , by email at info@wet-repair.com, or by mail at 4-11-36-1 Yonomiya, Hiratsuka City, JP-14, 254-0014, Japan. For the purposes of applicable data protection laws, we are the data controller of your personal information.