Disclosure in Accordance with the Act on Specified Commercial Transactions

Retailer (Shop Name)
wetsuit repair factory (Specialized wetsuit repair shop)

Operations Manager
DC Shonan

Address:
254-0014
4-11-36-1 Yonomiya, Hiratsuka City, Kanagawa Prefecture
Japan

Phone Number:
0463-36-1871

Email address
info@dc-shonan.com

Selling Price:
The price listed on each product page applies.


Fees other than the product price

Shipping (Domestic)

  • Honshu, Shikoku, and Kyushu: Free

  • Hokkaido: 1,710 yen (tax included)

  • Okinawa: 1,810 yen (tax included)

Shipping (International)

  • EMS (up to 3 kg) Flat-rate shipping by country (displayed at checkout)

  • We cannot ship orders weighing more than 3 kg. Please contact us before placing your order.

  • Some products, such as liquids and adhesives, cannot be shipped internationally (domestic shipping only).


For international shipments, customs duties, import taxes, and customs clearance fees may be incurred upon delivery. If these charges apply, they are the responsibility of the recipient (purchaser).


Payment Methods

Shopify Payments
(Visa / Mastercard / American Express / Apple Pay / Google Pay / Shop Pay)
Amazon Pay

Payment Schedule

For credit cards and various payment services, payment is processed at the time of purchase.
The billing date varies by credit card company.


Delivery Date (Shipping Date)

Shipping times vary by product. Please check the estimated shipping times listed on each product page.
Please note that delays may occur due to stock availability, customs clearance, weather conditions, peak seasons, and other factors.


Returns, Exchanges, and Cancellations

As a general rule, we do not accept returns or cancellations for customer-initiated reasons.
However, if the item is defective or incorrect, we will cover the cost of return shipping and exchange it at our expense.
(Please see our Return and Refund Policy for details.)

Return Shipping Costs
We will cover the shipping costs for returns and exchanges due to defective or incorrect items.