The Complete Guide to Shipping Wetsuits by Mail | Packing Instructions and Pre-Shipment Checklist

The Complete Guide to Shipping Wetsuits by Mail | Packing Instructions and Pre-Shipment Checklist

When customers request wetsuit repairs, we often get questions like, “How should I ship it?” or “Is this packaging okay?”
Here, we’ve summarized the best way to pack your wetsuit for shipping and the key points to check before sending it.

1. Three Things to Check Before Sending

① First, take a photo

It’s a good idea to take a photo of the entire device plus close-ups of any areas of concern so we can assess its condition before repairs.
If you send these photos via LINE or our repair request form, we can provide a preliminary estimate more efficiently.

② Stop doing your own glue repairs for now

Many people think, “I’ll just fill it in with glue before sending it,” but
Depending on the condition of the fabric , the more you try to repair it yourself, the harder and more expensive the repair may become.
As a professional, I’d appreciate it if you could send the item as is without touching the damaged area.

③ Check to see if there is a large amount of sand or debris inside

Please take a quick look to make sure there isn’t a lot of sand or debris inside the wetsuit.
If you’re concerned, it’s best to rinse it briefly with fresh water, air-dry it in the shade, and then pack it once it’s completely dry.

2. Best Packing Methods | Folding Techniques and Precautions

① Fold the rubber surfaces together

Since rubbing the rubber surfaces together can cause scratches,
we recommend folding the jersey side (fabric side) outwards.

  • Make sure that zippers and metal hardware do not come into direct contact with the rubber surface
  • Keep creases to a minimum and fold the items loosely into large sections

② If possible, use a double-layered structure consisting of a plastic bag and a cardboard box

To prevent the item from getting wet during shipping—for example, from rain—we recommend placing it in a large clear plastic bag before putting it in the cardboard box.

  • Thick garbage bags are fine (as long as they don't tear)
  • Just tie the top of the bag loosely or secure it lightly with tape.

In addition, please pack the item in a cardboard box that is as spacious as possible.
If you pack it too tightly, it will be more prone to developing unnecessary creases and kinks.

③ Just use a moderate amount of packing material

Since wetsuits are made of a cushioned material,
there is no need for extreme shock protection. If necessary, simply lining the box with a thin layer of paper or bubble wrap is sufficient.

3. Things to include on your shipping label for peace of mind

To ensure a smooth process, please write the following on the shipping label.

  • Item Name: "Wetsuit (for repair)"
  • Notes: "Do not bend," "Keep dry," etc.

Also, if you could write the following on the outside of the box in marker:
"Repair item inside"
this will help our factory staff immediately understand the contents.

4. Tips for Sending Multiple Copies

You are welcome to send 2–3 items together.
In that case, please fold each item lightly and place them all together in a large bag and a cardboard box.

If you have a wetsuit that you want to prioritize using,

  • Put the one item you want to prioritize in a separate bag
  • Put a note inside saying, "Please prioritize this wet wipe."

If you could let the factory know in this manner, we will do our best to accommodate your request.

5. Common Mistakes to Avoid

  • Sending it in a plastic bag while it's still wet
  • They send it after slathering it with waterproof spray or store-bought glue
  • Fold the zipper section inward so that it rubs against the rubber surface during packaging

These can cause mold, unpleasant odors, and damage to the fabric.
Even if you think, "I might have done something wrong...," just let us know honestly, and we'll figure out the best solution based on that.

If you have any concerns before sending it via delivery, it’s fine to just send a photo.

If you have any questions, such as "Is this packaging okay?" or "I'd like you to check this before shipping," please contact us at
. You are also welcome to send photos of the wet product or the product inside the box via LINE.

We’ll do everything we can to help you enjoy your product for as long as possible.

For those who would like to consult directly with a wetsuit craftsman

Before sending your item in for repair, if you're unsure whether to repair it or replace it,
our craftsmen will take a look at your photos and give you an honest answer.

  • Estimated repair costs and turnaround time
  • Whether we can extend the life of the current wet suit
  • Things you should do before sending

First, please take and send us a "full-body photo" of the wetsuit you're currently using, along with a "close-up of the area of concern. "

▶ View the detailed page on wetsuit repairs
▶ Send a photo via LINE to consult with us
▶ Submit a repair request via the form

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