Privacy Policy

Last updated: June 11, 2026

Wetsuit Repair Specialty Store operates this store and website, including all related information, content, features, tools, products, and services, to provide you, our customer, with a curated shopping experience (the “Service”). Wetsuit Repair Specialty Store is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or conduct other transactions on the Service, or otherwise interact with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand that we collect, use, and disclose your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that can identify you or another person, or that can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or processed in a way that makes it impossible to identify or reasonably link you. We may collect or process the following categories of personal information, including inferences derived from such personal information, depending on how you interact with the Service, your location, and as permitted or required by applicable laws.

• Contact details include your name, address, billing address, shipping address, phone number, and email address.
• Financial information includes credit card and debit card numbers, financial account numbers, payment card information, financial account details, transaction details, payment forms, payment confirmations, and other payment details.
• Account Information: Account details, including your username, password, security questions, preferences, and settings.
• Transaction Information: This includes items you have viewed, added to your cart, added to your wish list, purchased, returned, exchanged, or canceled, as well as your past transaction history.
• This includes information you provide when communicating with us, such as when you submit a customer support inquiry.
• Device Information: Includes information about your device, browser, or network connection, IP address, and other unique identifiers.
• Usage Information: This includes information about your interactions with the Service, such as how and when you interact with or browse the Service.

Source of personal information

We may collect personal information from the following sources.

• This includes when you create an account, visit or use our services, communicate with us, or provide us with personal information in any other way.
• Automatic Collection Through Our Services: We collect information from your device when you use our products or services or visit our website, including through the use of cookies and similar technologies.
• This includes instances where we engage service providers to enable certain technologies, and where they collect or process your personal information on our behalf.
• From our partners or other third parties

How We Use Your Personal Information

Depending on how you interact with us or the services you use, we may use your personal information for the following purposes.

• Providing, personalizing, and improving our services. We use this information to fulfill our contract with you, process payments, fulfill orders, remember your preferences and items of interest, send notifications related to your account, processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; preparing shipments; assisting with returns and exchanges; posting reviews; and providing a personalized shopping experience, such as recommending relevant products based on your purchase history. This may include using your personal information to better personalize and improve our services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or mail, and displaying online advertisements for products or services on our website or other websites based on your previous purchases, items added to your cart, and other activities related to our products and services.
• Security and Fraud Prevention. We use your personal information to verify your account, provide a secure payment and shopping environment, detect, investigate, or take action against potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and safeguard our services. If you use our services and register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access details with anyone else.
• Communication with you. We use your personal information to provide customer support, respond to your inquiries, deliver effective services, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable laws; to respond to valid legal processes, including requests from law enforcement or government agencies; to investigate or participate in civil discovery, potential or actual litigation, or other adverse legal proceedings; and to enforce or investigate potential violations of our terms or policies.

How to Request Disclosure of Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:

• Shopify, our suppliers, and other third parties that perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
• We work with our business and marketing partners to provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across various merchants and websites. Our business and marketing partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to instruct us not to share information about you with other merchants and websites to display targeted ads and marketing based on your online activity. You may exercise your right to opt out of this use. Here
• When you directly request us to do so, when we ship products to you, or when you consent to our disclosure of certain information to third parties through social media widgets or login integrations.
• Within our affiliate companies or other corporate groups.
• To comply with applicable legal obligations in connection with business transactions such as mergers or bankruptcies (including responding to subpoenas, search warrants, and similar requests); to enforce these Terms of Service or policies; and to protect or defend the Services, our rights, or the rights of users or others.

Our Relationship with Shopify

This service is hosted by Shopify, which collects and processes personal information regarding your access to and use of the service in order to provide and improve the service for you. The information you submit to the service is transmitted and shared with Shopify, as well as with third parties—which may be located in countries other than the one in which you reside—for the purpose of providing and improving the service for you. In addition, to protect, grow, and improve our business, we use certain enhanced Shopify features that integrate data and information obtained from your interactions with other merchants and Shopify. To provide these enhanced features, Shopify may use the personal information it has collected regarding your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information, including responding to requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal information here: Shopify Privacy Policy Portal Link.

Third-Party Websites and Links

The Service may provide links to websites or other online platforms operated by third parties. If you follow a link to a site that we do not affiliate with or control, you should review that site’s privacy policy, security policy, and other terms of use. We do not guarantee the privacy or security of such sites, including the accuracy, completeness, or reliability of the information contained therein, and we assume no responsibility for them. Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may be viewed by other users of the Service and/or users of such third-party platforms without restriction on its use by us or such third parties. The inclusion of such links does not in itself constitute an endorsement of the content of such platforms or of the owners or operators of such platforms, except where such content is published on the Service.

Data for infants

This service is not intended for minors, and we do not knowingly collect personal information from minors in your jurisdiction. If you are the parent or guardian of a child who has provided personal information to us, you may contact us at the contact information provided below to request the deletion of that personal information. As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as those terms are defined by applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, any information you transmit to us may not be secure during transmission. We recommend that you do not use unsecured channels when sending us sensitive or confidential information.

The length of time we retain your personal information depends on various factors, including whether the information is necessary for maintaining your account, providing our services, complying with legal obligations, resolving disputes, or enforcing applicable agreements and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may apply only in certain circumstances; in some cases, we may refuse your request as permitted by law.

• Right of Access/Right to Know. You have the right to request access to your personal information held by us.
• Right to erasure. You have the right to request that we erase the personal information we hold about you.
• Right to rectification. You have the right to request that we correct any inaccurate personal information we hold about you.
• Right to data portability. Except in certain circumstances and subject to certain exceptions, you have the right to receive a copy of your personal information held by us and to request that we transfer it to a third party.
• Right to Opt Out of the Sale or Sharing of Information for Targeted Advertising. Depending on your location , you may have the right to opt out of the “sale” or “sharing” of your personal information, as defined by applicable privacy laws, or to opt out of the processing of your personal information for purposes that constitute “targeted advertising.” You may exercise your right to opt out of such uses. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, we will automatically treat this as an opt-out request for the device and browser you are using to visit the website, depending on your location. If we can link the device sending the signal to your Shopify account, we will also apply the opt-out request to that account. To learn more about our Global Privacy Policy, please visit https://globalprivacycontrol.org/를. We do not recognize any other “Do Not Track” signals that may be transmitted from your web browser or device, aside from Global Privacy Controls.
• Manage your communication preferences. We may send you promotional emails, and you can opt out at any time by using the unsubscribe option provided in the email. Please note that even if you opt out, we may still send you non-promotional emails, such as those regarding your account or orders.

You can exercise these rights by following the instructions provided within the service or by contacting us using the contact details provided below. To learn more about all the rights you may have, including how Shopify uses your personal information and your rights regarding the data Shopify processes, please visit https://privacy.shopify.com/en을.

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. Under applicable law, you may designate an authorized representative to exercise your rights on your behalf. Before accepting such a request from a representative, we may require the representative to provide proof of authorization to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have any concerns regarding how we process your personal information, please contact us using the contact details provided below. Depending on your location, you have the right to contact us using the contact details listed below to challenge our decisions or to lodge a complaint with your local data protection authority. For the EEA, you can find a list of the relevant data protection supervisory authorities here.

International Transfer

Please note that we may transfer, store, and process your personal information outside the country where you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK regulatory authority, unless the data is transferred to a country deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Contact

If you have any questions about our personal information processing practices or this Privacy Policy, or if you wish to exercise your rights, please call us, send an email to info@wet-repair.com, or write to us at 4-11-36-1 Yonomiya, Hiratsuka City, JP-14, 254-0014, JP. For the purposes of applicable data protection laws, we are the data controller of your personal information.